Pepperstone is an Australian forex trading aussie founded at the end of 2010, the company’s founders previously worked in FX trading for a long time. The company’s headquarters is located in Sydney. The European branch, Online trading Canada Limited, was founded in 2016. This broker focuses on low spreads and excellent customer service. By its own accounts, all orders will be 100% automatically executed without any time delay.
Financial market supervision
Pepperstone is a corporate authorised representative of CDM Pacific Pty Ltd which is supervised by the Australian Securities & Investments Commission (ASIC), Australia’s independent supervising authority.
Pepperstone Limited is authorised and regulated by the Financial Conduct Authority (FCA), the independently acting supervising authority of the United Kingdom..
Protection of deposits
Neither Pepperstone nor ASIC provide any information regarding the protection of deposits.
In case of insolvency, clients of Pepperstone Limited are protected by the Financial Services Compensation Scheme, the UK’s compensation fund of last resort. The current compensation limit is GBP 50,000 per client.
Segregation of clients’ funds
As a company regulated by ASIC and FCA, Pepperstone is obliged to keep the clients’ funds on separate accounts, thus ensuring that creditors do not have access to client’s deposits in case of a bankruptcy. Partial amounts used as a margin at the time of the bankruptcy are not subject to this regulation.
Customer support is available in English only. Enquiries are usually answered swiftly, bearing in mind the different time zones.
For the opening of an account, Forex Brokers requires a proof of identity (personal ID or passport) and a proof of address (account or credit card statement, utility bill). Documents can be scanned in and uploaded when opening the account.
Deposits on a customer account are possible by bank transfer (2-3 business days) or by credit card (online, within a few hours) after that credit card has been approved by Pepperstone. Pay-outs are allowed by bank transfer to the customer’s account only; pay-outs to third parties are not permitted.
Integral (access to more than 22 banks, including: Bank of America, Barclays, BNP Paribas, Citibank, Commerzbank, Credit Suisse, Deutsche Bank, Goldman Sachs, HSBC, J.P.Morgan, Morgan Stanley, MUFG, Natixis, Nomura, RBS, SEB, SMBC, UBS).
The trading servers are located in Sydney, Singapore and New York, whereas the New York data center acts as master server. The other locations are connected with the New York server via optical fibre.